AZ-305 Practice Question 33: Platform Incident Notification
Microsoft Azure Solutions Architect Expert (AZ-305) · Test 4 · question 3 of 10
An operations manager asks to be told when Azure itself is the problem: an outage affecting a service the company uses, an upcoming planned maintenance window on the regions it runs in, or a health advisory such as a deprecation that will require action. Notifications must reach the on-call distribution list by email and must also open a ticket through the company's ITSM tool's webhook. No custom code is to be written.
What should you configure?
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Answer:
Service Health gives a personalized view of the health of the Azure services and regions you use, and it is the source of service-impacting communications about outages, planned maintenance, and health advisories, the three categories the manager listed. Setting up Service Health alerts delivers those notifications through the channels you choose, and an action group is the object that holds those channels, so email and a webhook are configuration, not code.
Option B monitors the wrong layer. Resource Health reports on the health of individual resources, such as one specific virtual machine instance. It tells you your VM is unhealthy; it never tells you that Azure has scheduled maintenance next Tuesday or published a deprecation advisory.
Option C infers platform problems from symptoms, one resource at a time. Availability metrics react after impact, produce noise from application-level faults, and carry no information about planned work or advisories.
Option D detects only that agents stopped reporting, which is again a symptom. It also depends on the workspace and the agents being healthy, and it covers only resources that send heartbeats, not the PaaS services the company uses.
Reference: What is Azure Service Health?